Author Topic: Frozen on Menu  (Read 5316 times)

darktrek

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Frozen on Menu
« on: July 29, 2010, 07:31:55 AM »
Hey all, I bought Dyson (I know, I know) on Steam a couple days ago and I can't get it to work.  It goes through all the loading and generating assets.  Then it seems like its ridiculously slow.  Like 10 seconds between frames.  The background eventually pops up, then the menu shows up fuzzy, then gets less fuzzy, only there's 10 seconds or so between the frames.  But there is no error.  Only when I try to close it does it say, program is not responding blah blah.  I just updated my video drivers last week and I installed the newest version of .net yesterday.  I'm not really sure what else to try!

I really played the hell out of the demo and I wanted to support you guys.  Any thoughts?

Oh specs:
Windows 7 64bit
nVidia 8800 GTS
AMD 64 X2 4200+
2GB ram
big ole HD


Pilchard123

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Re: Frozen on Menu
« Reply #1 on: July 29, 2010, 07:39:42 AM »
I have noticed that a lot of people who have crashes have 64-bit win 7... that may be the problem, or it may be just coincedence, I don't know. Post more system specs?

'System info', or similar in one if the steam menus gives you a copy-pasteable list of information about (oddly enough) you system. Various cards, OS, and more that I can't remember right now.

darktrek

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Re: Frozen on Menu
« Reply #2 on: July 29, 2010, 07:47:13 AM »
Well, this is a lot of info O.o
Shazam:

Processor Information:
    Vendor:  AuthenticAMD
    Speed: 2211 Mhz
    2 logical processors
    2 physical processors
    HyperThreading:  Unsupported
    FCMOV:  Supported
    SSE2:  Supported
    SSE3:  Supported
    SSSE3:  Supported
    SSE4a:  Unsupported
    SSE41:  Unsupported
    SSE42:  Unsupported
   
Network Information:
    Network Speed: 
   
Operating System Version:
    Windows 7 (64 bit)
    NTFS:  Supported
    Crypto Provider Codes:  Supported 323 0x0 0x0 0x0
   
Video Card:
    Driver:  NVIDIA GeForce 8800 GTS

    DirectX Driver Name:  nvd3dum.dll
    Driver Version:  8.17.12.5721
    DirectX Driver Version:  8.17.12.5721
    Driver Date: 7 June 2010
    Desktop Color Depth: 32 bits per pixel
    Monitor Refresh Rate: 59 Hz
    DirectX Card: NVIDIA GeForce 8800 GTS
    VendorID:  0x10de
    DeviceID:  0x193
    Number of Monitors:  1
    Number of Logical Video Cards:  1
    No SLI or Crossfire Detected
    Primary Display Resolution:  1680 x 1050
    Desktop Resolution: 1680 x 1050
    Primary Display Size: 23.35" x 14.57"  (27.48" diag)
                                            59.3cm x 37.0cm  (69.8cm diag)
    Primary Bus: PCI Express 16x
    Primary VRAM: 320 MB
    Supported MSAA Modes:  2x 4x 8x
   
Sound card:
    Audio device: Speakers (Realtek AC'97 Audio)
   
Memory:
    RAM:  2047 Mb
   
Miscellaneous:
    UI Language:  English
    Microphone:  Not set
    Media Type:  DVD
    Total Hard Disk Space Available:  1110194 Mb
    Largest Free Hard Disk Block:  468203 Mb
    Steam Hard Disk Usage:  65600 Mb
    OS Install Date: Dec 31 1969
    Game Controller: None detected
   
Installed software:
    ĀµTorrent
    7-Zip 4.65
    Adobe AIR
    Adobe Anchor Service CS4
    Adobe Anchor Service x64 CS4
    Adobe Bridge CS4
    Adobe CMaps CS4
    Adobe CMaps x64 CS4
    Adobe Color - Photoshop Specific CS4
    Adobe Color EU Extra Settings CS4
    Adobe Color JA Extra Settings CS4
    Adobe Color NA Recommended Settings CS4
    Adobe Color Video Profiles CS CS4
    Adobe CSI CS4
    Adobe CSI CS4 x64
    Adobe Default Language CS4
    Adobe Device Central CS4
    Adobe Drive CS4
    Adobe Drive CS4 x64
    Adobe ExtendScript Toolkit CS4
    Adobe Extension Manager CS4
    Adobe Flash Player 10 ActiveX
    Adobe Flash Player 10 Plugin
    Adobe Fonts All
    Adobe Fonts All x64
    Adobe Linguistics CS4
    Adobe Linguistics CS4 x64
    Adobe Media Player
    Adobe Output Module
    Adobe PDF Library Files CS4
    Adobe PDF Library Files x64 CS4
    Adobe Photoshop CS4
    Adobe Photoshop CS4 (64 Bit)
    Adobe Photoshop CS4 Support
    Adobe Reader 9.3.3
    Adobe Search for Help
    Adobe Service Manager Extension
    Adobe Setup
    Adobe Type Support CS4
    Adobe Type Support x64 CS4
    Adobe Update Manager CS4
    Adobe WinSoft Linguistics Plugin
    Adobe WinSoft Linguistics Plugin x64
    Adobe XMP Panels CS4
    AdobeColorCommonSetCMYK
    AdobeColorCommonSetRGB
    AIM 7
    Alien Swarm
    Apple Application Support
    Apple Mobile Device Support
    Apple Software Update
    avast! Free Antivirus
    Battlefield 2142
    Battlefield Heroes
    Battlefield Heroes (PTE)
    Bioshock
    Bonjour
    Company of Heroes
    Company of Heroes - FAKEMSI
    Connect
    Darwinia
    DEFCON
    Deus Ex - HDTP
    Deus Ex: Game of the Year Edition
    Download Updater (AOL LLC)
    Dual-Core Optimizer
    Epson Event Manager
    EPSON NX110 Series Printer Uninstall
    EPSON Scan
    Eufloria
    FileZilla Client 3.3.1
    Freedom Force
    Garry's Mod
    Guild Wars
    Half-Life 2
    Heavy Weapon Deluxe 1.0
    Hotfix for Microsoft Visual C++ 2008 Express Edition with SP1 - ENU (KB945282)
    Hotfix for Microsoft Visual C++ 2008 Express Edition with SP1 - ENU (KB946040)
    Hotfix for Microsoft Visual C++ 2008 Express Edition with SP1 - ENU (KB946308)
    Hotfix for Microsoft Visual C++ 2008 Express Edition with SP1 - ENU (KB947540)
    Hotfix for Microsoft Visual C++ 2008 Express Edition with SP1 - ENU (KB947789)
    Hotfix for Microsoft Visual C++ 2008 Express Edition with SP1 - ENU (KB948127)
    Hotfix for Microsoft Visual Studio 2008 Remote Debugger Light (x64) - ENU (KB944899)
    HP MIE Restore Image Creator
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    iTunes
    Java Auto Updater
    Java Platform, Enterprise Edition 5 SDK
    Java(TM) 6 Update 20
    Java(TM) SE Development Kit 6 Update 17
    Juniper Networks Network Connect 6.5.0
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    Junk Mail filter update
    kuler
    Left 4 Dead
    LEGO Universe
    Microsoft .NET Framework 4 Client Profile
    Microsoft .NET Framework 4 Extended
    Microsoft Application Error Reporting
    Microsoft Choice Guard
    Microsoft Silverlight
    Microsoft SQL Server 2008
    Microsoft SQL Server 2008 Browser
    Microsoft SQL Server 2008 Common Files
    Microsoft SQL Server 2008 Database Engine Services
    Microsoft SQL Server 2008 Database Engine Shared
    Microsoft SQL Server 2008 Management Objects
    Microsoft SQL Server 2008 Native Client
    Microsoft SQL Server 2008 RsFx Driver
    Microsoft SQL Server 2008 Setup Support Files (English)
    Microsoft SQL Server VSS Writer
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Express Edition with SP1 - ENU
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30411
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual Studio 2008 Remote Debugger Light (x64) - ENU
    Microsoft Visual Studio 2008 Remote Debugger Light (x64) - ENU Service Pack 1 (KB945140)
    Microsoft Windows SDK for Visual Studio 2008 Headers and Libraries
    Microsoft Windows SDK for Visual Studio 2008 SP1 Express Tools for .NET Framework - enu
    Microsoft Windows SDK for Visual Studio 2008 SP1 Express Tools for Win32
    Mozilla Firefox (3.6.8)
    MSVCRT
    Multiwinia
    NVIDIA Display Control Panel
    NVIDIA Drivers
    NVIDIA PhysX
    NVIDIA Stereoscopic 3D Driver
    OnLive
    OpenAL
    OpenOffice.org 3.1
    Paint.NET v3.5.2
    Pando Media Booster
    PC Inspector File Recovery
    PDF Settings CS4
    Peggle Deluxe
    Photoshop Camera Raw
    Photoshop Camera Raw_x64
    Plants vs. Zombies
    Psychonauts
    PunkBuster Services
    PVSonyDll
    QuickTime
    R.U.S.E. Beta
    Realtek AC'97 Audio
    S.T.A.L.K.E.R.: Shadow of Chernobyl
    SDFormatter
    Shareaza 2.5.0.0
    Sins of a Solar Empire
    Space Invaders OpenGL
    SpeedFan (remove only)
    Spelling Dictionaries Support For Adobe Reader 9
    Sql Server Customer Experience Improvement Program
    SQL Server System CLR Types
    Stalker Complete 2009 v1.4.3
    Star Trek Online - Beta
    StarCraft II
    Steam
    Strong Bad Episode 1: Homestar Ruiner
    Strong Bad Episode 2: Strong Badia the Free
    Strong Bad Episode 3: Baddest of the Bands
    Strong Bad Episode 4: Dangeresque 3
    Strong Bad Episode 5: 8-Bit Is Enough
    Suite Shared Configuration CS4
    Synergy
    Team Fortress 2
    Thief: Deadly Shadows
    Torchlight
    Unreal Tournament 3
    Uplink
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    Visual C++ 8.0 Runtime Setup Package (x64)
    VLC media player 1.0.5
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    Windows Live Call
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    Windows Live Mail
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    Windows Live Upload Tool
    Windows Media Player Firefox Plugin
    WinRAR archiver
    WinSCP 4.2.5
    World of Warcraft
    X-COM: UFO Defense
    X3watch 5.0.7
    XBList

Alex

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Re: Frozen on Menu
« Reply #3 on: July 29, 2010, 06:22:22 PM »
Hey all, I bought Dyson (I know, I know) on Steam a couple days ago and I can't get it to work.  It goes through all the loading and generating assets.  Then it seems like its ridiculously slow.  Like 10 seconds between frames.  The background eventually pops up, then the menu shows up fuzzy, then gets less fuzzy, only there's 10 seconds or so between the frames.  But there is no error.  Only when I try to close it does it say, program is not responding blah blah.  I just updated my video drivers last week and I installed the newest version of .net yesterday.  I'm not really sure what else to try!

I really played the hell out of the demo and I wanted to support you guys.  Any thoughts?

Oh specs:
Windows 7 64bit
nVidia 8800 GTS
AMD 64 X2 4200+
2GB ram
big ole HD



That's odd - the game should work fine on 64-bit and NVidia's GL drivers should be fine... wonder what's going on there. Are other GL games (Osmos for instance has a GL mode) similarly slow? I notice you have a simple GL Space Invaders game installed - how does that run?

darktrek

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Re: Frozen on Menu
« Reply #4 on: July 30, 2010, 04:09:16 AM »
Yeah, I saw your comment on this on the Steam forums awhile ago about OpenGL.  I downloaded and played that space invaders one without an issue, no hiccups or anything. 

I also reinstalled the game to make sure the files weren't corrupt and I started it from its native folder instead of from Steam.  Then I tried to run it as an administrator in compatibility mode just for the heck of it.  Same issues! O.o

darktrek

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Re: Frozen on Menu
« Reply #5 on: July 30, 2010, 03:06:14 PM »
Hey!  Got it working!  Just restarted the compy and it was good to go O.o  I swear I tried it but all's well that ends well!  Thanks for all the hard work guys, looks and sounds beautiful!

Terrial

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Re: Frozen on Menu
« Reply #6 on: July 30, 2010, 03:25:23 PM »
*sees huge list of expensive programs* heh show off lol

*sees Starcraft 2* GOD DANGIT I NEED TO GET THAT STILL

CS4 must have cost a bundle huh?

Alex

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Re: Frozen on Menu
« Reply #7 on: July 30, 2010, 04:22:47 PM »
I got as far as making a Battle.net account yesterday and bottled out...

darktrek

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Re: Frozen on Menu
« Reply #8 on: August 01, 2010, 04:18:00 PM »
I honestly forgot I installed Adobe until I ran this thing O.o  Needed Photoshop for like 10 min and acquired it from some friends lol.
Most of the games on the list I got cheap on Steam.  They gots some crazy deals sometimes!
And Starcraft is actually a lot more fun than I expected.  Not that it will replace my soon to be rejuvenated Dyson addiction ;)  I just was never too good at the original SC back in the day.  But I could see myself having more fun with this one.  I just really hope they keep smoothing out the Battle.net wrinkles!

Peace!