Author Topic: Extremely poor perfomance on a Galaxy Note 10.1 (N8000)  (Read 10366 times)

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henriquerp

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Extremely poor perfomance on a Galaxy Note 10.1 (N8000)
« on: November 12, 2012, 06:02:15 AM »
Hello mr developers,

I have purchased Eufloria HD through Humble Bundle and I am facing very poor performance.

I am running the game on Android 4.0.4. My device in unbranded and unlocked. It's not rooted and everything is stock.

I've tried uninstalling, reinstalling, wiping game data and setting graphics settings to their slowest possible configuration. Nothing helps.

I can play very hardware intense games such as NOVA 3, Real Racing 2 and several emulators without breaking a sweat.

Is the game simply incompatible with the Galaxy Note 10.1?

Thanks for any help.  :)

fsutit

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Re: Extremely poor perfomance on a Galaxy Note 10.1 (N8000)
« Reply #1 on: November 12, 2012, 08:00:58 PM »
Using note10.1 too, bought via humble. 4.0.4, no root.

My performance is quite good, but as soon as i touch the screen, to scroll or make or move or anything, the fps drop extremely! Very annoying and reducing the fun by 90%. Fix is appreciated.

sillytuna

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Re: Extremely poor perfomance on a Galaxy Note 10.1 (N8000)
« Reply #2 on: November 12, 2012, 09:38:02 PM »
Hey guys, thanks for the report. We'll pass this on to the Apportable team to look at this week - performance and touch bugs are our priority now.

This is the first Android version and is exclusive to the bundle, so bear with us while we work through any bugs and device issues with crop up.

fsutit

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Re: Extremely poor perfomance on a Galaxy Note 10.1 (N8000)
« Reply #3 on: November 12, 2012, 10:24:46 PM »
Nice to hear, good luck.

henriquerp

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Re: Extremely poor perfomance on a Galaxy Note 10.1 (N8000)
« Reply #4 on: November 12, 2012, 11:55:24 PM »
Thanks for the headsup.

I'll keep my fingers crossed. Game is pretty much unplayable in bigger areas since the fps is pretty close to single digits.

Thanks again for the support.  :)

sillytuna

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Re: Extremely poor perfomance on a Galaxy Note 10.1 (N8000)
« Reply #5 on: November 13, 2012, 01:26:35 AM »
I will say that the way Eufloria works is tough on any system which can't handle lots of overdraw. Most games don't have that problem so you wouldn't notice.

We wouldn't expect devices which can't handle overdraw as well as iPad 1 (which is pretty bad actually) to run Eufloria well. iPad 1 was quite a struggle but runs decently except on very heavy levels now. The iPad 1 internally runs with LOD Normal and Low Graphics Quality.

However, we have performance issues on the Nexus 7 (aargh, this is what I have) and thew Note looks a recent device too (correct me if I'm wrong, not an Android expert). We think - we hope - it's fixable. We don't see any reason for the performance difference even from the old iPad 1. Apple devices are very good I have to say, but the recent Android devices should be between iPad 1 and 2 in performance on Eufloria.

Apportable

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Re: Extremely poor perfomance on a Galaxy Note 10.1 (N8000)
« Reply #6 on: November 13, 2012, 03:57:56 AM »
Hi everyone,

Thanks for reporting this issue - it sounds like there might be a device-specific issue with the Galaxy Note 10.1 which interferes with compatibility.  Based on its specs it shouldn't have too much of a problem running Eufloria, particularly at low graphics settings, so we'll check it out.  Since we don't have this specific device in our testing library, it would help if at least one of you could send a system log over to us for investigation.  Here's how to do this:

1. Install Log Collector, a free Android app, on your tablet: https://play.google.com/store/apps/details?id=com.xtralogic.android.logcollector&hl=en
2. Launch Eufloria and play until the game slows way down (or for a minute or two, if the slowdown is immediate)
3. Launch Log Collector and send a system log to androidsupport [at] eufloria-game [dot] com

Appreciate the help!

~The Apportable Team

Apportable

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Re: Extremely poor perfomance on a Galaxy Note 10.1 (N8000)
« Reply #7 on: November 16, 2012, 11:52:12 AM »
UPDATE

We purchased a Galaxy Note 10.1 tablet with Android 4.0.4 and tested the most recent version of Eufloria on it, and we could not reproduce any of the issues reported.  It plays really nicely on this tablet, actually.  We also tested touch handling and couldn't find anything remiss.  Since it's almost impossible to fix an issue without reproducing it, we recommend that people who are affected by this issue email us so we can work with you one-on-one to figure it out.  Thanks all!

~The Apportable Team

roidal

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Re: Extremely poor perfomance on a Galaxy Note 10.1 (N8000)
« Reply #8 on: November 22, 2012, 01:57:42 AM »
Is there a way to display the Framerate on a mobile-device in eufloria?

sillytuna

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Re: Extremely poor perfomance on a Galaxy Note 10.1 (N8000)
« Reply #9 on: November 22, 2012, 02:35:15 AM »
Is there a way to display the Framerate on a mobile-device in eufloria?

Only in our debug builds, sorry.

roidal

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Re: Extremely poor perfomance on a Galaxy Note 10.1 (N8000)
« Reply #10 on: November 22, 2012, 10:43:41 PM »
Because on my galaxy s3 ist slow too, and since its possible to play games like gta 3 on this device this game should work good too, i think :D

sillytuna

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Re: Extremely poor perfomance on a Galaxy Note 10.1 (N8000)
« Reply #11 on: November 23, 2012, 12:51:57 AM »
Few things for you:

An update is due to go live later today (we hope) which improves the frame rate a little. Keep running the humble bundle app to check for updates.

Select Low level of Detail and Low Graphics Quality. It will make little difference visually but can help frame rate a lot. Note that there may be a bug on the existing version where that data doesn't load back in correctly unless you return to the options screen (the bug was definitely present originally). This is the new normal setting for Android devices.

We discovered yesterday that often it feels like a bad frame rate but is actually an input bug (next on the list to be fixed). Can you try this and post again:

- Load Arena Level 7 (you can unlock arenas from options-unlock)
- Touch your asteroid and move your finger away from it so you see the targeting arrow
- Move your finger around your home asteroid
- Is the arrow movement jerky but are the seedlings on the scene moving smoothly? If so, it's an input issue not a frame rate issue. You get the same problem when panning or zooming.

If you do the same on iOS, Playbook, PC et al - the arrow movement is completely smooth.

As an aside, even the most recent Android devices simply can't do the overdraw that iOS devices are capable off. Eufloria isn't a 3d game, it's a 2d one, and it includes lots of what we call alpha - that's translucency to most people. This requires a large amount of overdraw where as a typical 3d game does not.

Mobile hardware is very bad at dealing with this. Android devices tend to be like the iPad 1 or worse, but some are also a higher resolution which worsens the problem.

It's been very surprising to see how good Apple hardware really is compared to the competition.